1. Surveys
EEA employs tailored surveys with consistent questions, occasionally adjusted to minimize fatigue, especially in the GCC region.
Using a proprietary model, they weight questions and calculate averages, differentiating results by department, gender, and service years. Tentative results are validated through interviews for final confirmation.
2. Interviews
EEA conducts interviews to explore notable survey results, verify data, and gather additional insights. These interviews help confirm or adjust scores.
The process involves at least three assessors, including one independent from the client, to ensure objectivity and accuracy.
3. Evidence Review
EEA reviews evidence and supporting documents submitted by clients to confirm survey results or validate interview findings.
While the absence of evidence may lead to minor score adjustments, its overall impact on scores is typically minimal.
If evidence significantly influences results, it is discussed with the client, who is given the opportunity to provide additional documentation for clarification.
